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Whether you travel frequently or just once a year on a family vacation, it is vital to have Emergency Travel Medical Coverage when you travel outside Canada. A single illness or injury can be financially devastating. With this protection there is no need to purchase additional travel insurance from your travel agent. The insurance protection is underwritten by AXA Assurances Inc. Included with the coverage is the AXA Assistance program. | CLICK HERE For AXA Emergency Travel Contact Information |
AXA Assistance provides travelling employees worldwide emergency assistance services 24 hours a day, 7 days a week.
One phone call connects you to a network of multilingual specialists who will assist you with medical, personal and travel related problems when away from home.
Call AXA Assistance at one of the numbers listed on the membership card provided. Please carry your membership card with you at all times. However, the numbers are available on our website.
Call AXA Assistance and we will refer you to a doctor. If you are experiencing a medical emergency, access local medical care immediately, then contact AXA Assistance.
If you need to replace lost, stolen or depleted medication, contact AXA Assistance and whenever permissable by local law, AXA Assistance will send you the needed medication at your expense.
Call AXA Assistance and they will evaluate the care you are receiving and determine what actions should be taken to ensure your speedy and safe recovery. AXA Assurance will monitor your care and evaluate the adequacy of treatment and medication given. AXA Assistance will also keep your family and/or your employer informed of your progress.
If you are hospitalized in an area where adequate medical facilities are not available, AXA Assistance will provide medical evacuation to the nearest facility capable of providing the required care or, if authorized by the attending physician, back to Canada or the country of origin.
When your condition is stabilized, and AXA Assistance determines it is medically advisable to bring you home or to a facility near your permanent residence, AXA Assistance will arrange the repatriation under medical supervision.
AXA Assistance will obtain clearances and arrange transportation for the return of mortal remains.
AXA Assistance will receive and transmit emergency messages between you and your family and/or employer.
AXA Assistance will assist you if you lose important travel documents while travelling i.e. passports, credit cards, etc.
AXA Assistance will provide you with contact information for embassies and consulates worldwide.
AXA Assistance will arrange for an initial legal consultation if a member experiences a civil or criminal problem in a foreign country.
AXA Assistance will provide emergency telephone translation services as well as referrals to interpreter services.
AXA Assistance will arrange for airfare to the place of hospitalization for an immediate family member chosen by you.
If dependant children are left unattended, AXA Assistance will make arrangements to return them to their place of residence.
AXA Assistance will provide help in replacing tickets, identification papers or other official documents in the event of loss, theft or interrupted trip. AXA Assistance will also provide you with pre-trip information such as information on passports, visa, required vaccinations and any restrictions that apply to each country the person is visiting. We can also help finding lost or stolen luggage.
The AXA Assistance card is not a credit card for payment of services. AXA Assurances Inc. is your medical insurance provider and will pay all covered medical costs. A summary of these benefits is show below. However, we recommend you consult the sample Emergency Travel Insurance contract for complete details of the coverage provided.
This coverage is available to all employees under the age of 70. The premiums for the Emergency Travel Medical coverage and the Catastrophic In-Country Medical Protection are combined into one plan (they are not available separately) $80.00/year $160.00/year $205.00/year | There is no need to buy additional travel medical insurance when you go on a trip. This plan does it ALL (except trip cancellation) |
Sample Emergency Travel Insurance contract (3.2mb)